From Asante: We kept sign-ups closed until we had walked every step a customer takes, from signing up to deleting an account, on a real account. That run is done, so the door is open.
Anyone can create an account now, with Security Advisor free for a limited time.
Every alert has its own page: what happened, what we found, step-by-step fixes with links to the vendor's own help, and when and how we told you. Texts and emails link straight to it.
Fixed something? Press Check Again on the alert and we look again within 15 minutes.
If you have texted STOP to us, we now tell you to text START before we can send you a code, instead of a code that never arrives.
Small Business admins can remove several team members at once with one code.
If you use dark mode, the sign-up and team invite pages no longer show black boxes for the code and the form fields.
Accepting a team invite with a different number than the one it was sent to now says so, instead of asking you to try again.
On a phone, the home page is shorter with one clear button, and the cookie notice is a short line with Read More for the full text, so it no longer covers the page.
Signed in on a phone, tabs along the bottom take you to your dashboard, alerts, devices and settings, and lists like your devices and activity show as cards you can read without scrolling sideways.
From Asante: A connection that quietly stops working is worse than none, because you think you are covered. This week was about making each one either work or tell you it does not.
OneDrive checks work on personal Microsoft accounts, including ones without OneDrive set up.
Dropbox finds public links on files shared from a team space.
Disconnecting GitHub or Zoom now removes BaseLock's access on their side too.
What a connector found stays on your alerts list after you disconnect it, until you delete your account.
One list of alerts
From Asante: There used to be several places to look for what needed you. Now there is one list, and the number on your dashboard is the length of that list.
Program decisions, scan results, mailbox findings, forwarded messages and data leaks now share one alerts list and one count.
Alerts about a person's own messages are theirs alone. A business admin never sees them.
Clearer checkout
From Asante: Nobody should learn the real price at the last step. Tax is on screen before you pay, and anything that weakens your protection asks for a code first.
Sales tax is shown before you pay.
Removing a team member, deleting a policy and opening billing now ask for a code first.
Your inbox and your passwords
From Asante: Most attacks still start with an email or a reused password, so that is where we started. The password checker never sends your password anywhere, not even to us.
Connect Outlook.com and we watch new mail for phishing.
A password checker that tells you whether a password has appeared in a known data breach, without the password leaving your device.
Alerts when your details show up in a new data leak.
Text Advisor about your devices
From Asante: I wanted a security answer to be one text away for everyone, the way it has been for me. If your phone goes missing, one word stops Advisor talking to whoever has it.
Ask Security Advisor about your own computers by text, and it answers from what BaseLock knows about them.
Lost your phone? Text LOST from it and Advisor stops answering that number until you turn it back on from the website.
Small fixes that add up
From Asante: Two small things people asked for. Neither is exciting, and both remove a reason to email us.
Dismiss a device that is waiting to be added instead of adding it.
Cancelled? Come back with the same email and phone number.
How it works, in one page
From Asante: The question I hear most is what actually happens when something new runs. This page answers it with real examples instead of adjectives.
A new How It Works page walks through the first sixty seconds after something new tries to run, with three worked examples.
Forward anything suspicious
From Asante: Forwarding a suspicious email should feel like asking a friend who works in security. Now it does.
Every account gets its own reporting address. Forward a suspicious email to it and get a plain verdict back.