SMS Terms

Effective Date: August 9, 2026

BaseLock is a product of AB Foundry LLC, a Wyoming limited liability company. This page explains exactly what text messages we send, how often, and how to stop them. It is a plain-language companion to section 15 of our Terms of Service.

What we send

When you create a BaseLock account you tick a separate box consenting to text messages. That consent covers these messages and nothing else:

• One-time passcodes. A six-digit code to verify your number when you sign up, and a six-digit code each time you sign in. BaseLock accounts have no password, so your phone number is how you sign in.
• Security alerts. A notice when we detect a new or suspicious program on one of your devices. These may include a single-use link that lets you allow or block that program.
• Account notifications. A notice about activity on your account, such as when someone joins your team.

We do not send marketing or promotional texts, and we do not send bulk texts. Every message is triggered by something you did or by activity on one of your devices.

How often

Message frequency varies. Expect roughly one message each time you sign in, plus alerts and notifications only when something happens on your account.

Cost

Message and data rates may apply. BaseLock does not charge you for text messages, but your wireless carrier may. Wireless carriers are not liable for delayed or undelivered messages.

Stopping messages: STOP

Reply STOP to any BaseLock message to stop all text messages from us. On our toll-free number, STOP is processed by the wireless carrier and takes effect right away. Reply UNSTOP to start receiving messages again.

Please read this part before you do it. Because your phone number is how you sign in, turning off texts means we cannot send you a sign-in code, so you will not be able to sign in until you reply UNSTOP or contact us. Replying STOP does not cancel your subscription and does not remove BaseLock from your devices.

Getting help: HELP

Reply HELP to any BaseLock message for help. You can also reach a person at support@getbaselock.com or (904) 844-3407.

Carriers

Supported carriers include AT&T, Verizon Wireless, T-Mobile, Sprint, Boost, U.S. Cellular, MetroPCS, and Virgin Mobile, among others. Carrier support can change without notice.

Your privacy

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. For the full picture, see our Privacy Policy.

Changing your number

Keep your number up to date in your account settings. If it changes and you do not update it, you will not be able to sign in or receive security alerts.

Contact

AB Foundry LLC
1021 E Lincolnway, Suite 9643
Cheyenne, WY 82001
support@getbaselock.com